Terms and Condition

Welcome to AU LeatherX By accessing or using our website, mobile experiences, customer support, purchasing our products, or using any other services, you agree to the Terms and Conditions outlined below.

General Terms :

We have the right to update or modify these Terms and Conditions at any time.
Any changes to these Terms and Conditions will take effect immediately upon being posted on our website.
By continuing to use our Services after updates, you accept the changes.
If any part of these Terms and Conditions is invalid, the rest will still apply.
Please review these Terms and Conditions regularly to stay informed of any updates.

Product Information & Availability:

We provide accurate and up-to-date product information, including descriptions, prices, images, and availability. However, errors may occur and can be corrected without liability.
All products are subject to availability and may be discontinued without notice.
Display colors may differ slightly from the actual product.

Orders & Payments:

By placing an order and completing payment, the customer confirms that all information provided is true, accurate, and complete, and the customer agrees to form a binding contract with us.
Orders are only confirmed once the customer receives an email from AU LeatherX. We reserve the right to cancel any order.
Full payment is required before dispatch.
Prices are shown in the currency specified on our website and exclude applicable taxes, duties, and shipping costs unless stated otherwise.
Payment can be made securely using credit or debit cards. We accept all major card types.

Shipping & Delivery:

Delivery times vary by location and are provided as estimates at checkout, not guarantees.
Tracking information will be provided for convenience, but customers are responsible for ensuring the accuracy of their shipping details.
We are not responsible for delays caused by carriers, customs, natural events, or other factors beyond our control.
Risk of loss passes to the customer when the order is handed to the carrier. Ownership transfers upon full payment.
Import duties, taxes, and customs fees may apply and are the responsibility of the buyer.

Returns & Exchanges:

Returns and exchanges are handled according to our separate Return Policy, available in the site footer.
Items must be returned in their original, unused condition with all tags attached, within 30 days of delivery.
Original shipping fees are non-refundable unless the return is due to our mistake.
Refunds will be issued to the original payment method upon receipt and inspection of the returned item.
To initiate a return, please contact our customer support team and provide the necessary information.

Intellectual Property:

All content on our website, including text, images, logos, graphics, audio clips and other materials, is owned by or licensed to AU LeatherX and is protected by international copyright and intellectual property laws.
No content may be used, copied, distributed, or displayed without AU LeatherX’s written permission. Unauthorized use may lead to legal action and claims for damages.

Marketing Communications – SMS & Email:

By providing an email address or mobile number, customers consent to receive promotional messages from AU LeatherX.
Standard message and data rates may apply for SMS.
To Opt-out procedures:
- For emails, click the Unsubscribe link in any marketing email.
- For SMS, reply STOP to any marketing text.

Limitation of Liability:

To the fullest extent permitted by law, AU LeatherX is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website, services, or products, even if advised of the possibility of such damages.
Our total liability for any claim is limited to the amount paid for the specific product related to the claim.