Shipping Policy - AU LeatherX

Shipping Methods and Times:

We offer free shipping globally on all orders, as order processing typically takes 1-3 days. The estimated delivery duration depends on your requested location, ranging from 9-15 business days. When you are done purchasing, we will provide the estimated shipping date. Also, remember that unplanned circumstances or customs delays may affect the delivery duration. However, we offer a next-day delivery cut-off time as late as 6 PM.

Shipping Restrictions:

We ship to most countries, but certain restrictions may exist for specific locations. If you have any concerns about shipping to your area, please contact us for clarification before placing your order.
If we cannot ship to your location due to legal restrictions or logistical challenges, we will notify you promptly and process a refund for your order. We are committed to ensuring a hassle-free shopping experience for our customers.

Customs and Duties:

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in the product price or shipping cost and are the buyer's responsibility. The amount and application of these charges may vary depending on the country's customs regulations.
To determine the specific duties and taxes applicable to your order, we recommend contacting your local customs office or authorities. Please be aware of these potential additional costs before placing an international order.

Tracking:

Once your order is shipped, we will provide you with a tracking number for your convenience. You can use this tracking number to monitor the status and progress of your shipment. You can access tracking information on our website or by visiting the shipping carrier's website. If you encounter any tracking issues, please contact our customer support team, and we will assist you promptly.

Shipping Partners:

Our trusted partners, DHL and FedEx, ensure your order to delivered with ultimate safety and security.

Contact Information:

If you have any questions or need assistance related to our shipping policy or any other aspect of your order, please don't hesitate to contact our customer support team at +1 855 956 2859 OR customer_care@auleatherx.com. are dedicated to ensuring our valued customers a smooth and enjoyable shopping experience.