At AULeatherX, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return, refund, and exchange policy. Please review the following guidelines:

Eligibility for Returns:

  • You may request a return within 30 days of receiving your order.
  • The item must be unused, in its original condition, and with the original tags attached.

Return Process:

  • To initiate a return, please contact our customer support team with your order details and reason for the return.
  • We will provide you with instructions on how to return the item.
  • You are responsible for covering the cost of return shipping.

Refund Process:

  • Once we receive the returned item and verify its condition, we will process the refund.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please allow few business days for the refund to reflect in your account.


  • We accept product exchanges. If you wish to exchange an item, please initiate a return as described above.
  • After the return is processed, you can place a new order for the desired item.

Please note that this exchange policy is subject to the same 30-day return eligibility window.